Frequently Asked Questions
Everything you need to know about shopping with Asopalav
What types of ethnic wear does Asopalav offer?
Asopalav specializes in a diverse range of premium ethnic wear, including bridal lehengas, designer sarees, salwar kameez, and exclusive groom's wear, blending traditional craftsmanship with contemporary designs.
Do you provide custom tailoring services?
Yes, we offer professional stitching and customization services. You can provide your measurements during the ordering process to ensure your outfit is tailored to your exact fit.
How long does it take for domestic and international shipping?
Standard domestic orders are typically delivered within 5-7 business days. For international shipping, delivery usually takes 10-15 business days, depending on the destination and customs clearance.
What is your return and exchange policy?
We accept returns for non-customized items within 7 days of delivery, provided they are in original condition with tags intact. Please note that custom-stitched outfits and sale items are not eligible for return.
How can I track the status of my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to our courier partner's website to monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, net banking, UPI, and popular digital wallets. For international customers, we provide secure payment gateways including PayPal.