Returns & Exchanges Policy
At Asopalav, we strive for perfection in every stitch; however, if you are not entirely satisfied with your purchase, you may initiate a return or exchange within 7 days of delivery. Please ensure that all ethnic wear remains unworn, unwashed, and with original designer tags intact.
Initiate Request
Log into your account, navigate to 'My Orders', and select the 'Return/Exchange' button for the specific item within the eligible window.
Quality Check Preparation
Carefully pack the garment in its original packaging, including all accessories like dupattas, belts, or brooches that were part of the set.
Scheduled Pickup
Our logistics partner will arrive at your doorstep within 48 hours of the request to collect the package and provide a tracking receipt.
Refund Processing
Once the item passes our quality inspection at the warehouse, your refund will be credited to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing